UX Process
Discover & Define:
Solving the right problem
Methods:
Alignment workshops
Analytics
Analysis & Synthesis
Card sorting
Comparative/Competitive/Landscape review
Contextual interviews
Explorative/Concept testing
Heuristic/Expert analysis
User stories
And more...
Deliverables:
Customer insights
Content guidelines
Information Architecture (IA)
Personas
Recommendations
Road map
Site maps
Journey map
Design & Deliver:
Delivering the right solution
Methods:
Ideation workshops
Prioritisation workshops
Storyboards
User flows
Validation testing
And more...
Deliverables
Design and interaction specifications
Interaction design
Interface design
Prototypes (static and interactive / low and high fidelity)
Wireframes
Tools
Abstract
Axure
Creative Cloud (Photoshop)
InVision
Omnigraffle
Sketch
And more…