A few of my favourite case studies

 
 
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THE HEART FOUNDATION

CHALLENGE: Design a strategy to improve the life of a heart attack survivor in the first twelve months after their heart attack.

Role: User Researcher

Methods & Deliverables: Contextual Interviews, Stakeholder workshop, Validation workshop, Journey Map, Road Map, Personas, Content Guidelines.

CATCH

CHALLENGE: Discover how Catch might encourage Club Catch members to use Click and Collect

Role: Senior UX Researcher

Methods & Deliverables: Stakeholder Interviews, Contextual Interviews, Service Design, Recommendations (with visual examples), and Strategic Next Steps.

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MYOB

CHALLENGE: Create a solution to improve the findability of information through the main navigation

Role: Senior User Researcher

Methods & Deliverables: Rapid design sprints, Landscape Review, Stakeholder Interviews, Town halls

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MYOB

CHALLENGE: Strengthen value proposition for existing partners in the Partner Search tool

Role: Senior UX Designer

Methods & Deliverables: Landscape Review, Ideation and Lean Prioritisation Workshop, Wireframes, Final Designs, Design and Interaction Specifications


Want to see some more UX Designs?