A few of my favourite case studies
THE HEART FOUNDATION
CHALLENGE: Design a strategy to improve the life of a heart attack survivor in the first twelve months after their heart attack.
Role: User Researcher
Methods & Deliverables: Contextual Interviews, Stakeholder workshop, Validation workshop, Journey Map, Road Map, Personas, Content Guidelines.
CATCH
CHALLENGE: Discover how Catch might encourage Club Catch members to use Click and Collect
Role: Senior UX Researcher
Methods & Deliverables: Stakeholder Interviews, Contextual Interviews, Service Design, Recommendations (with visual examples), and Strategic Next Steps.
MYOB
CHALLENGE: Create a solution to improve the findability of information through the main navigation
Role: Senior User Researcher
Methods & Deliverables: Rapid design sprints, Landscape Review, Stakeholder Interviews, Town halls
MYOB
CHALLENGE: Strengthen value proposition for existing partners in the Partner Search tool
Role: Senior UX Designer
Methods & Deliverables: Landscape Review, Ideation and Lean Prioritisation Workshop, Wireframes, Final Designs, Design and Interaction Specifications
Want to see some more UX Designs?